Return and Refund Policy

Effective as of 03 February 2024

Thank you for shopping at AMT WEB TECHNOLOGIES. We appreciate the trust you place in us and want to ensure you have a satisfying shopping experience. Please read our Return and Refund Policy carefully to understand your rights and obligations.

 

1. Returns and Refunds for Physical Products

 
1.1 Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a replacement or refund, depending on your preference and product availability.

1.2 Change of Mind

If you change your mind about a physical product, you may return it within 7 days of receiving the item. Please note that the product must be in its original packaging, unused, and in the same condition as when you received it. Return shipping costs will be the responsibility of the customer.

 

2. Returns and Refunds for Virtual Products

 

2.1 Virtual Services

Due to the nature of virtual products, we generally do not offer refunds for virtual products once the purchase is complete. Please ensure that you carefully review the product details and features before making a purchase.

2.2 Incorrect or Incomplete Virtual product or Services

If you encounter issues with a virtual product, or if you receive the incorrect or incomplete product or file, please contact us within 7 days of purchase. We will work with you to resolve the issue promptly.

 

3. General Terms

 

3.1 Return Process

To initiate a return, please contact our customer support team at support@atechnologies.website . Provide your order number and details about the issue, and we will guide you through the return process. Please note: use the same email you used on the checkout page if possible.

3.2 Refund Processing

Refunds will be processed within 10 days of receiving the returned item. Refunds for virtual products will be issued only in the case of incorrect or incomplete service/product.

3.3 Exceptions

Certain products may have specific return policies or may not be eligible for returns. These exceptions will be clearly stated on the product page.

3.4 Shipping Costs

Shipping costs, including return shipping costs, are non-refundable, except in the case of damaged or defective items.

 

4. Changes to the Returns & Refund Policy

 

We reserve the right to modify or update this Returns & Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

 

5. Contact Information

 

If you have any questions or concerns about our Return and Refund Policy, please contact us at support@atechnologies.website.

By making a purchase on our website, you agree to and accept the terms outlined in this Return and Refund Policy.